Privacy Policy

Last Updated:

Introduction

Comfortcandleeo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floristry services.

Information We Collect

We collect information that you provide directly to us when you:

  • Place an order for flowers or floral arrangements
  • Subscribe to our flower delivery service
  • Contact us through our website or email
  • Sign up for our newsletter or promotional communications
  • Participate in surveys or provide feedback

This information may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your flower orders and subscriptions
  • Communicate with you about your orders and deliveries
  • Provide customer support and respond to your inquiries
  • Send you updates about our floristry services and special offers
  • Improve our website and customer experience
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Delivery partners to fulfill your flower orders
  • Payment processors to handle transactions securely
  • Service providers who assist with our business operations
  • Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Comfortcandleeo
158 Long Lane, London SE1 4BS, United Kingdom
Phone: +442074071666
Email: callback@comfortcandleeo.world